Got A Question? We Have The Answer

The login form includes a 'forgotten password?' link which will enable the user to enter their email address and once this has been submitted then a temporary login link will be sent through to this email address providing, that it is registered on the user's account. If the same email address is registered on several user accounts, the email would contain several login links - one for each account. Watch a video tutorial

By going to 'user profile' on the dashboard and amending the password field.

Please call the Customer Service Team on (01494) 790600 and we will assist you with this.

You can log into the system and pay by credit card, or select to pay by invoice. For any assistance or to speak to your Account Manager call (01494) 790 600.

Your points are used to 'buy' UK & Ireland (excluding Southern Ireland non ltd) reports and monitoring. These start at 8 points for a Level 1 report, 10 points for a Level 2 report and 14 points for a Level 3 report. If you wish to monitor a company the report will deduct 16 points from your account each time. Standard list price is £1.00 per point, although we offer discounts for package purchases. For further information call (01494) 790 600 and ask to speak to an Account Manager.

Yes as long as you have the privilege to reset quotas. You can amend this by going into your company profile via the dashboard, scroll down to account quotas and reset usage. Or you can call your Account Manager or our Customer Service Team on (01494) 790600.